Printers Copiers Shredders Document Management Washington DC Maryland | Remote Management System
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Remote Management System

Our Exclusive IMAGETRAK Management System we will manage your connected equipment remotely and will offer you worry free performance by allowing us to be Pro-Active to your needs.

 

IMAGETRAK will report your meter readings directly to our office, thereby eliminating the need for you or your staff to take time from a busy schedule to collect meter readings.

 

IMAGETRAK will alert us when your copier is low on toner so that we can automatically ship toner to you before you run out – no more waiting for an inoperable machine due to lack of toner.

 

IMAGETRAK will provide Dispatch Services and alert us when your copier is inoperable, needs service, or requires Preventive Maintenance for optimum performance. A technician will then be dispatched automatically.

 

IMAGETRAK will also alert us to paper jams.  You will then be contacted to alert you before any problems arise in your work flow.

 

In addition, IMAGETRAK will allow us to monitor most, if not all, of your other network equipment (i.e. your printers), even if you did not acquire them from us and provide you with the same service.

 

In short, IMAGETRAK will provide you with even higher levels of customer service as we will pro-actively be able to monitor your equipment and alert you in advance of any potential concerns.

Remote Management System | CBS Imaging